Product support
Trouble generating, editing, or downloading an image? Tell us what happened.
Get helpLet’s make it work better.
Questions about the studio, feedback on a result, or a privacy concern? Reach us by email.
Contact BananaNano Art
support@banananano.artEmail links open your email app. You can also copy the address into your preferred mail service.
Privacy & content
Ask about your data or report a concern about rights, safety, or content.
Raise a concernFeedback & ideas
Share a workflow you would like to improve or an idea for the studio.
Share feedbackHelp us understand the issue
For a technical question, include the steps you took, your browser and device, the approximate time, your selected resolution, and any error message. A screenshot can help if it does not contain private information.
For a rights or content concern, describe the material at issue, your relationship to it, and how we can contact you. Share only the information needed to understand the concern.
Please do not send API keys, passwords, payment details, or confidential reference images.
A few quick answers
Where are my previous images?
The studio keeps results in your current browser session. There is no saved image history, so download an image before refreshing or closing the tab. We cannot restore a result that was not saved.
Why did a generation fail?
A request can fail because of connection issues, service availability, input limits, or the model’s safety checks. Read the error message and check your prompt and reference files. A new submission is a separate generation request.
How do I make a privacy request?
Email support@banananano.art with a description of your request. Please share only what we need to identify and respond to it. See our Privacy Policy for more information.